Request for Help

Please provide us with some information so we can better help you.

1.Your name.


2. Your email address and/or telephone number and hours when you can be reached if necessary.


3. Type of computer you were using.
IBM PC or PC Compatible Mac PowerPC Unix System

4. The computer operating system.
Microsoft XP Microsoft Windows NT Microsoft Windows 2000 Microsoft Windows 98 Microsoft Windows 95 Linux Mac OS Solaris SGI AIX Microsoft WIndows 3.1

5. Name and version number of your web browser.
Internet Explorer 7 Internet Explorer 6 Internet Explorer 5 Internet Explorer 4.5 Internet Explorer 4.01 Internet Explorer Other Netscape Navigator 5 Netscape Navigator 6 Netscape Navigator 8.1 Netscape Navigator 8 Netscape Navigator 7 Netscape Navigator 4.7 Netscape Navigator 4.6 Netscape Navigator 4.5 Netscape Navigator 4.05 Netscape Navigator Other

6. Detailed explanation of the problem including exactly where and when the problem occurs, whether the problem occurs differently each time or is consistent, and the exact error message if there is one.


7. The steps which you have already attempted to solve the problem.

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